This Privacy Policy applies to the TikDown mobile application (the “Application”), an ad-supported service created and provided by Zivo Labs (the “Service Provider”). The Application is provided on an “AS IS” basis.
Information We Collect
When you download, install, or use the Application, the Application may collect information, including:
- Device and network information: your device’s Internet Protocol (IP) address and operating system.
- Usage data: which pages/features of the Application you visit, timestamps for those visits, total time spent in the Application, and aggregate usage patterns.
- Crash and performance data: data necessary to diagnose and fix errors or crashes (e.g., crash reports).
The Application does not collect precise GPS or fine-grained location information about your mobile device.
How We Use Information
The Service Provider may use the information collected to:
- Provide, operate, and improve the Application and its features;
- Monitor and analyze usage and trends to improve user experience;
- Diagnose and fix technical issues, crashes, and performance problems;
- Send important updates, security notices, and occasional promotional messages (where permitted by law);
- Serve contextual or interest-based ads and measure ad performance.
Personally Identifiable Information (PII)
Where required for specific features (for example, to respond to support requests), we may ask you to provide personally identifiable information such as an email address. Any personally identifiable information you provide will be used and retained in accordance with this Privacy Policy.
Third-Party Services
The Application uses third-party services that may collect or process data about your use of the Application. These services have their own privacy policies and may process information for analytics, crash reporting, and advertising. Third-party services used by the Application may include, but are not limited to:
- Google Play Services
- AdMob
- Google Analytics for Firebase (Firebase Analytics)
- Firebase Crashlytics
We encourage you to review the privacy policies of these third parties to understand how they collect and use data.
Sharing and Disclosure
The Service Provider may disclose user-provided and automatically collected information:
- To comply with applicable laws, legal processes, or enforceable government requests;
- When necessary to protect the rights, property, or safety of the Service Provider, users, or others;
- To trusted third-party service providers who perform services on our behalf (e.g., analytics, hosting, crash reporting, advertising). These service providers are contractually required not to use your information for other purposes.
Only aggregated or anonymized information may be shared for analytics and product improvement.
Data Retention
We retain information as long as necessary to provide the Application and for a reasonable period afterwards for backup, archival, or business purposes. If you would like your personally identifiable information deleted, contact us (see “Contact Us” below) and we will respond within a reasonable time.
Opt-Out and Controls
- To stop all data collection from the Application, uninstall the Application using the standard uninstall process on your device or via the app marketplace.
- For ad personalization controls, you may opt out of interest-based ads by adjusting your device settings or by using the ad network’s opt-out mechanisms (for example, Google’s ad settings). Check the third-party ad provider’s documentation for details.
Children’s Privacy
The Application is not intended for children under the age of 13. The Service Provider does not knowingly collect personal information from children under 13. If the Service Provider becomes aware that a child under 13 has provided personal information, we will take steps to delete that information promptly. If you are a parent or guardian and believe a child under 13 has provided personal information, contact us (see “Contact Us” below).
Security
We take reasonable administrative, technical, and physical measures designed to protect the information we collect. However, no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your data.
Your Rights
Depending on your jurisdiction, you may have rights related to your personal information, such as the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate personal information;
- Request deletion of personal information;
- Object to or restrict certain processing of your personal information.
To exercise these rights, please contact us using the details below. We will respond in accordance with applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” at the top of this page. You are encouraged to review this policy periodically. Continued use of the Application after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact: